How to Buy

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Why the EarsMate?


The 5 steps for Order done:

We are available by Email,Phone or Online...

You Order Procedure as follows Easy 5-steps:

      Step-1.    Inquiry on products and price

      Step-2.    Negotiate for Order's Price and Quantity

      Step-3.    Discuss for Shipping and delivery

      Step-4.    Confirm the order and Payment

      Step-5.    Collect shipment from the Shipping agent

Trade Terms and Service:

A-Payment Terms:

    Q: What is the payment terms for Order,please?

    A: You can pay by T/T bank,or Western Union,Moneygram.

      Also,the Paypal, L/C,is acceptable.


B- Delivery and Shipping:

1. Q:What is the delivery time/Lead time for order,please?

      A: 1.For samples,the lead time is about 3-4 days.

        2. For bulk order 100-500pcs,the lead time is about 5-7 days.

        3. If Order over 1000+Pcs the lead time will be about 7-9 days.


2. Q: How about the Shipping and Cost for Order, please?

     A : 1.For bulk shipment over 100KG or 1 CBM, we suggest you to ship by Sea, or by Air Plane.

       2.For samples and small Shipment, we can ship it to you by Express of DHL, TNT, UPS, FEDEX, EMS .      

       3.Also,we can send shipment to your appointed Agent in China if you have.  

 C-Service and Policy:

    1:  Warranty

      Q:What is the products Warranty?

      A: 2-Years Warranty for all of the Video Surveillance products.

   2: Policy


      1. Call 24-Hrs Hotline at +86-755-2357-1166.       

      2. They will first try to help you troubleshoot your product.

      3. If your product needs repair/replacement, you will be issued an RMA (Returned Merchandise

Authorization) number by one of our Tech Support representatives.

      4. Pack the product carefully with the parts that damaged or needed to repair/replacement.

      5. Write the RMA number clearly on the exterior shipping box. Be sure to also include the RMA number in the ATTN line on your shipping label.

      6. Not including this information on the exterior shipping box will cause delays in the processing of your RMA. 

Our Service

Hereby,we are committed to offer new free samples and 1 Year warranty for all of our hearing aid & medical device. Providing good quality and better service to all customers is the BYVision's Mission. Quality is the life of enterprise and Service is the blood of enterprise as the Philosophy. Bettery hearing and better life!


Contact Us

Address: 4-6 floor, Keji Dasha, Xingwei Industry Zone, Xinghua Road, Bao’an District, Shenzhen, Guangdong Province, China

Tel: +86-755-23571166

Fax: +86-755-33188679


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